Publications

Support SLAs

Support SLAs explained

Support SLA’s Explained Read now! In the fourth article of a series on service levels in tech contracts, Derick, the

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Master SaaS Contracts

Master SaaS Contracts – Part 1

Mastering SaaS Contracts Read now! Drafting a Software-as-a-Service (SaaS) contract differs significantly from traditional software licensing, with SaaS falling under

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How to draft Uptime SLAS

Uptime SLAs explained

Uptime SLA’s Explained Read now! The article introduces Derick, the sole legal counsel for Vector AI, who is tasked with

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